Kreepy Krauly Customer Service
Your satisfaction is important to us, so we’re happy to help you get the best performance
possible from your new Kreepy Krauly. This online manual cover a wide range of performance adjustments, which
may apply to your pool. If you still need help, call your Pentair Pool Products dealer or call our toll-free
Customer Helpline at 1-800-443-5711. Please have your Kreepy Krauly serial number ready when you
call.
Disclaimer of Liability – About Your Pool and Kreepy Krauly There are a multitude of factors that
contribute to the life of your pool. The Kreepy Krauly automatic pool cleaner is a very passive product that will
have no impact on pool life.
Please be aware that over time, deterioration, discoloration and brittleness of any pool finish can be caused
separately by, or in combination with, age, an imbalance in pool water chemistry, improper installation and other
factors. An automatic pool cleaner, such as Kreepy Krauly, will not remove or cause wear on “good” pool plaster. In
fact, the opposite is true—pool plaster will eventually cause wear on the cleaner.
The same situation holds true for vinyl-lined inground swimming pools, because vinyl liners are also affected by
the environment and factors such as pool water chemistry, sunlight and the pool’s surroundings. Therefore over
time, vinyl can become brittle and weak. In addition, vinyl-lined pools are affected by the workmanship,
composition and installation of the liner and the workmanship and quality of construction of the supporting walls
and pool base. These are all factors which can contribute to liner failure.
The existence of any of these type of conditions in your pool is not caused by the use or operation of Kreepy
Krauly. The manufacturer disclaims any liability for repairs or replacement to any of these structures or
components of the customer’s pool. The pool owner must assume all responsibility for the condition and maintenance
of the pool’s surface, water and deck.
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